Microsoft makes it easier to order replacement parts for several Surface devices
Source: Daniel Rubino/Windows Key
What you need to know
- Microsoft is making more spare parts bachelor for Surface devices starting on October 15, 2022.
- Commercial customers will be able to order a replacement kickstand, SSD door, and other parts.
- The availability of parts varies from device to device.
Microsoft volition expand its offering of spare parts for Surface devices to go far easier for IT technicians to repair PCs. Starting on October 15, 2022, commercial customers will be able to order a wider range of spare parts from Microsoft, including a kickstand and an SSD door. Organizations will exist able to order spare parts through authorized Surface device resellers.
"We have a longstanding commitment to maximize product life, minimize waste, employ more renewable resources, and amend the modularity, reparability, and recyclability of our devices—including our packaging," says Microsoft in a Tech Community mail. "Nosotros are besides working with our industry partners to make available more repair options that ensure the quality of repairs, safeguard consumer's privacy and security, and assistance protect consumers from injury."
The specific components bachelor vary between devices.
| Component | Description | Surface Laptop 4 | Surface Laptop 3 | Surface Pro 7+ | Surface Pro 7 | Surface Pro X SQ2 | Surface Pro X SQ1 |
|---|---|---|---|---|---|---|---|
| SSD Door | Provides access to removable solid state drive (rSSD) | ☑ | ☑ | ☑ | |||
| Kickstand | Hinged stand for 2-1 devices | ☑ | ☑ | ☑ | ☑ | ||
| AB-Cover | Display assembly | ☑ | ☑ | ||||
| C-Comprehend | Keyboard, Trackpad, and Frame associates | ☑ | ☑ |
Microsoft's Surface devices accept a history of being difficult to repair. The Surface Pro seven earned a 1/10 repairability score from iFixit. That's slightly better than the original Surface Laptop, which earned a 0. In its verdict, iFixit said, "The Surface Laptop is non a laptop. It's a glue-filled monstrosity. There is nada about information technology that is upgradable or long-lasting, and information technology literally can't be opened without destroying it."
Microsoft appears to have listened to complaints regarding Surface repairability. The Surface Laptop 3 earned a v/ten score from iFixit. While that'south relatively depression, it'south significantly better than previous Surface Laptops. The expansion of spare role availability should also brand devices easier to fix.
Microsoft notes that previously released spare parts, including SSDs for the Surface Pro 7+, are simply available in the United States. The company also recommends that skilled Information technology technicians perform any repairs.
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